Considering assisted living or memory care for a loved one is often a very difficult decision, and finding the right facility is important. Not only for your loved one’s health and well being, but for your own peace of mind.
When you tour facilities of course you will notice details like how clean it is, if it is well lit and in good condition. But to get the most out of your tour The Memory Center has some tips on other items to look for and questions to ask.
Staff to Resident Ratios
This is an important question to ask, not only for daytime, but during the evening and overnight hours as well. The higher the ratio, the more residents each staff member is taking care of during their shift.
The Memory Center’s ratio is 4 residents to 1 staff, which gives all our staff members more time to spend with residents, providing individualized attention and responding to resident needs.
What Activities Are Provided? Is There A Schedule?
No one wants their loved one sitting alone in a room all day bored, or in front of a TV. Activities are important in all types of assisted living and memory care facilities. Ask to see the activities schedule and, if possible, tour when activities are taking place so you can see them first hand. A sign of a good activities program is when the residents and the staff are engaged and having fun together.
If you are visiting a facility specializing in care for Alzheimer’s or dementia ask if the activities are designed to encourage motion, stimulate memories and keep boredom away. Read about a typical day at The Memory Center Richmond and Virginia Beach.
How Is The Food?

Mealtimes are important, as is the quality of food. Bland and boring food can get old very quickly. Ask to see a menu and note the entree options. Is there a good balance of choices and is the menu nutritionally sound? Visit the dining room and, if possible, join them for a meal and taste the food for yourself.
What Is Included In The Cost Of Assisted Living?
Assisted living can be expensive and what is included in a daily or monthly rate will vary from one facility to the other. Ask for a detailed list of what is, or isn’t, included so you can accurately compare and avoid surprises later.
The Memory Center offers an all-inclusive rate so families know what to expect. Our memory care pricing includes:
- Private & semi private rooms including private bathrooms
- Three daily meals, snacks and daily ice cream socials
- Emergency pull cord in every room
- Memory boxes to help stimulate meaningful memories of their life
- Utilities to include: Cable, Telephone & Wi-Fi
- Housekeeping and laundry services
- Maintenance of building and grounds
- Outings with the Activities Program
- Items from visits to the General Store
Personal Assistance
- Highly trained staff to assist with activities of daily living including bathing, dressing, eating, and toileting
- Medication management by our certified medication technician
- Health monitoring by a RN nurse
- Medical oversight by physician trained in geriatric care
- Full activities and Memories and Motion program designed by our Activities Director
- Physical therapy, occupational therapy and speech therapy with a physician prescription as needed
- Hospice/End of Life Care available
The only additional costs are incontinence supplies, salon services, long-distance telephone or transportation to an individual appointment.
How Is Bathing & Personal Care Handled?
How often do they bathe residents, wash their hair, help them shave if necessary? If you have bathing preferences for your loved one find out if they can honor them. Don’t forget to observe the current residents. Do they look clean and well-groomed? Are they dressed in clothing or still in pajamas well into the afternoon?
What Are Their Security Measures – Indoors and Out
What security protocols does the facility have in place to keep residents safe indoors and out – including every day safety like trip hazards. Do the walking paths have uneven footing or tree roots sticking out that could cause a fall? Are cords to lamps keep close to the wall to avoid a trip hazard? Is the space wide enough and open so residents can safely move throughout the facility?
If you are visiting a memory, or Alzheimer’s care facility ask how they manage wandering and what steps they have in place to prevent it.
First Impression
While it is important to ask questions and gather information, based on your first impression and instinct you will probably know when you’ve found the best facility for you. If your first impression of an assisted living facility is that it is too dark and smells bad, it probably isn’t going to be your top pick, even if the food was good.
Tour The Memory Center
Currently the Memory Center operates two facilities, Midlothian (near Richmond, VA), Virginia Beach and Atlanta. Our communities provide exceptional care for those living with Alzheimer’s and other forms of dementia. We founded the first assisted living facility devoted specifically to memory care with a program designed to meet the challenging conditions of an aging brain with a caring, interactive community.
Contact us for more information or to set up a tour.